Office Policies and Procedures

Our Commitment to Your Dental Care Journey

At Tavistock Dental, your trusted Ontario dentist, our commitment is to cultivate a professional and caring environment, ensuring complete patient satisfaction through a predictable and long-term strategy for optimal oral health. We wholeheartedly dedicate ourselves to the following principles:

Knowledge and Continuous Growth

Our team is dedicated to ongoing learning and growth to stay at the forefront of dental advancements, ensuring that you receive the best and most up-to-date care.

Integrity, Clarity, Confidentiality, and Accountability

We uphold the highest standards of integrity, providing clear communication and maintaining confidentiality while being accountable for the quality of care we deliver.


We believe in a collaborative approach, fostering teamwork among patients, our clinic team, lab partners, and referring dentists to achieve the best possible outcomes for your dental needs.

Efficiency, Hygiene, Comfort, and Sensitivity

Our commitment extends to providing efficient services while maintaining the highest standards of hygiene, ensuring your comfort and sensitivity to your individual needs.

Appointment and Office Hours

We value your time and strive to provide convenient appointment options. Our office hours are designed to accommodate your schedule:

  • Monday: 8:00 am – 6:00 pm
  • Tuesday: 8:00 am – 8:00 pm
  • Wednesday: 8:00 am – 7:00 pm
  • Thursday: 8:00 am – 5:00 pm
  • Friday: Please Call

Cancellation Policy

Respecting your time and the needs of all our patients, we kindly request 48 hours notice for any scheduling changes. This allows us to accommodate urgent care requirements effectively and ensures the best possible service for everyone.

Privacy Policy

Your privacy is paramount to us. Dr. Kim, acting as the Privacy Information Officer, oversees the responsible collection, use, and disclosure of your personal information. Our staff is trained to handle your sensitive information with the utmost care and follows strict protocols to protect your privacy.

At Tavistock Dental, we are not just a dental office; we are your partners in achieving and maintaining optimal oral health. Our commitment is to deliver the highest standard of care, and we look forward to serving you with integrity, expertise, and compassion. Schedule your appointment today and experience the Tavistock Dental difference in personalized and exceptional dental services.